Letter from Valerie Amos, Under-Secretary-General for Humanitarian Affairs and Emergency Relief Coordinator, to the members of the South Sudan NGO Forum (Feb. 2015)
Since independence, Haiti has experienced decades of political turbulence and violence, during which the government was unable to - and some argue not supported to - provide for the Haitian people. The Haitian people have learned to look to non-governmental organisations (NGOs), rather than the government, to provide essential services (Farmer 2010, Rencoret et al 2010). Funnelling aid through NGOs was not without its consequences and has, at minimum, failed to contribute to increased capacity and accountability among Haitian government institutions (Oxfam 2011, Kristoff et al 2010, Smith in CDA 2010b).
Regardless of what is real or perceived, people act according to their perceptions and so perceptions are important (adapted from CDA 2010a). This is also true for NGO coordination in Haiti. The Haiti case study is an example of what happens when communication is lacking or ineffective - resulting in a perceived lack of transparency.