This NGO Tips paper presents illustrative capacity building diagnostic tools and processes that can help make a non-governmental organization (NGO) more accountable and responsive to constituent needs. Another paper (Fostering Effective NGO Governance) in this series introduces capacity building key concepts.
A common inclusive and simple way to gain input is through an annual member survey to assess perceptions, satisfaction, identify gaps and gain member input on future fora priorities. Overall an annual member survey helps a for a stay in touch with and be responsive to the needs and demands of the...
The ALNAP Review of Humanitarian Action has been monitoring the quality of evaluations of humanitarian action for the past five years. The positive news is that evaluations have become more deeply ingrained in the humanitarian sector. The not-so-good news is that the quality of the evaluations...
The advice provided within this document stems from interviews with 18 NGO forum secretariats, multiple donor agency representatives, and host agency staff at both field and HQ levels.
