This Guide is a companion to the HAP Humanitarian Accountability and Quality Management Standard (2007), the full text of which is attached as Annex 1. The Guide follows the structure and format of the HAP Standard for ease of reference. It is aimed at the leaders, managers, and staff of humanitarian agencies that wish to improve the performance of their organisation, at those interested in assessing the case for seeking humanitarian quality assurance certification by HAP, and at those with responsibility for achieving compliance with the requirements of the HAP Standard. It will also be of relevance to individuals and organisations with a general interest in accountability.
The Guide explains:
- The HAP Humanitarian Accountability and Quality
Management Standard (2007)
- How agencies can meet the Standard
- How agencies can make an application for Certification
- How agencies will be assessed against the Standard in the HAP Certification process
This paper starts out with a cursory overview of coordination experiences by major players in the humanitarian world (Section 2). The aim is only to indicate the wealth of experience there, not to offer a critical analysis of it all. The review indicates that coordination in and by host governments...
Accountability is a process of taking into account the views of, and being held accountable by, different stakeholders, and primarily the people affected by authority or power. Accountability is particularly necessary for organisations that assist or act on behalf of people affected by or prone to...
To begin this one-pager, we must first point out that while there are inherent risks in hosting a Forum, we believe that they are far outweighed by the benefits they provide to the hosting agency.
