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Example NGO Fora Survey: Annual Member Feedback and Satisfaction Survey

  • Studies, reviews and research

A common inclusive and simple way to gain input is through an annual member survey to assess perceptions, satisfaction, identify gaps and gain member input on future fora priorities. Overall an annual member survey helps a for a stay in touch with and be responsive to the needs and demands of the membership – within the mission, vision and priorities of a fora. A survey can be issued online, using a platform such as Survey Monkey. A clear timeline will be set for completion and response rates can be enhanced by providing paper based forms for manual completion at all fora meetings during the period that the survey is open.

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Example NGO Fora Survey: Annual Member Feedback and Satisfaction Survey

Author(s)

  • Claire Whiting

Document type

  • Studies, reviews and research

Thematic work area

  • Monitoring and evaluation

Keywords

  • Monitoring and evaluation

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