A common inclusive and simple way to gain input is through an annual member survey to assess perceptions, satisfaction, identify gaps and gain member input on future fora priorities. Overall an annual member survey helps a for a stay in touch with and be responsive to the needs and demands of the membership – within the mission, vision and priorities of a fora. A survey can be issued online, using a platform such as Survey Monkey. A clear timeline will be set for completion and response rates can be enhanced by providing paper based forms for manual completion at all fora meetings during the period that the survey is open.
This NGO Tips paper presents illustrative capacity building diagnostic tools and processes that can help make a non-governmental organization (NGO) more accountable and responsive to constituent needs. Another paper (Fostering Effective NGO Governance) in this series introduces capacity building key...
Evaluation is a key tool in efforts to improve accountability and performance in the operation of the international humanitarian aid system. However, humanitarian aid has been subjected to less rigorous monitoring and evaluation procedures than those applied to development aid. As the share of...
NGOs are widely recognized as key actors in an effective, efficient and accountable emergency response because they are frontline implementers for the majority of humanitarian operations. As such, the appropriate engagement of NGOs within humanitarian leadership is a critical component for success....
